MASTER'S THESIS The Relationship between the Employees' Motivation, Job Satisfaction and Financial Development of Parsian Hotels Chain in Tehran MASTER'S THESIS The Relationship between the Employees' Motivation, Job Satisfaction and Financial Development of Parsian Hotels Chain in Tehran Page created by Carrie Soto Motivation implies incentives and inducements which will make a worker feel more committed to duty and also motivations and employee performance are vital tools to achieve organizational goals and objectives Motivation can be defines as a way individuals reacts to The findings of this study revealed that employee motivation at Keski-Pohjanmaan Kirjapaino Oyj is generally in good level as most employees are motivated and satisfied with their job. The dominant factor that influence employee motivation are extrinsic factors such as
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Toggle Navigation ReadkonG. Home Read Create Sign In Join Us Search. Page created by Carrie Soto. Like Share Embed Fullscreen Slides Download HTML Download PDF Master thesis employee motivation. NEXT SLIDES. Page content transcription If your browser does not render page correctly, please read the page content below. Mehrdad Amiri for his help and support which paved the way for the accomplishment of the task.
We are grateful for his insightful comments and guidance throughout the development of this thesis and the study it describes. We would master thesis employee motivation like to warmly acknowledge Dr. Mana Farshid who patiently covered our writings and provided us with valuable information and guidelines. AsaWallstrom from Lulea University deserves warm regards as her kind consideration throughout the process of this research made us work more academically and learn to be more time wise.
Professor Salehi from Lulea University also deserves heartfelt regards as he has presented us with an academic view towards our job and has paved the ground for a lot of Iranian students to continue their postgraduate studies. We would like to thank INSTROCT complex and its staff for their sincere help and contributions to the researchers and their support during our M. A years. We would like to extend our sincere gratitude to master thesis employee motivation managers of Parsian hotels chainin Tehran where the study was carried out, for providing the context needed for the implementation of the research without which the compilation of this thesis would have been extremely complicated.
We dedicate this dissertation to our families for their unconditional love and support in every way possible throughout the process of this course, this thesis and beyond, master thesis employee motivation.
We owe them all. To do so staff working in 5 different high scale hotels of Parsian group five and four star hotels were randomly selected and asked to fill out piloted versions of job satisfaction questionnaire PMW, available at www, master thesis employee motivation. com as well as the motivation questionnaire Petcharak, The results were gathered and put into non-parametric statistics via SPSS version 20 and then the six-month financial development of the hotels aforementioned also were taken into consideration.
The findings revealed that there is a high correlation between motivation and job satisfaction of the hotel staff under investigation, master thesis employee motivation. Also, the relationship between motivation and financial development was supported in the study. The findings also revealed that there is a high correlation between job satisfaction and financial development.
The reason might be sought through the present working situation in Iran. The findings of the study could be probably used by the authorities in the tourism and hotel industry in Iran to promote their educational and in-service training programs.
The results also might be employed by the hotel managers as a torch to enlighten some dark sides of the financial development in the hotels. Keywords: Motivation. Job satisfaction-HumanCapital- Competitive advantage- Strategic Human Resources Management. Problem Discussion……. Research Purpose …………………………………………………… Statement of Research questions…. Outline of the Thesis ,,,,,,,,, Definition of Motivation The Importance of Motivation to Managers Motivational Factors to Employees Theories of Motivation Maslow's Hierarchy of Needs Theory ERG Theory Equity Theory Herzberg's Theory Job satisfaction Theories of job satisfaction Aspects of job satisfaction Motivation and job satisfaction Financial Development Motivation, Job Satisfaction, and Financial Development……… Theoretical Model and Frame of Reference Statement of the Research Hypothesis and Testing Research Purpose ………………………………………………….
Research Approach…………………………………. Research Strategy Design ……………………………………. Sample Selection and Participants …………………………… Data Collection Instruments …………………………… Data Analysis Instruments……………………………… Quality Standards……………………………… Reliability Indices Construct Validity of Motivation Questionnaire Construct Validity of Job Satisfaction Questionnaire Research question 1………………………………………….
Research master thesis employee motivation 2……………………………………………, master thesis employee motivation. Research question 3……………………………………………………… Research question 1………………………………………………….
Research question 2………………………………………………. Research question 3………………………………………………… Final Remarks………………………………………………………. Implications to theory and the model……………………………….
Implications to the hospitality industry and hotel managers…………… Suggestion for further research Limitations and Delimitations of the Study Maslow Master thesis employee motivation of Needs Job Satisfaction and Financial Development Bianchi, Quantitative Research Design Correlation between Staff Motivation and Job Satisfaction Normality Assumption Cronbach Alpha Reliability Indices Total Variance Explained Motivation Questionnaire Rotated Factor Matrix Motivation Questionnaire Total Variance Explained Job Satisfaction Questionnaire Rotated Factor Matrix Job Satisfaction Questionnaire Pearson Correlation Job Satisfaction with Motivation Pearson Correlation Financial Development with Motivation Pearson Correlation Financial Development with Job Satisfaction Background Hotel industry like any other industry requires a thorough understanding of its strengths and weaknesses in case it is going to develop well or stay in the ring in the competitive world of business.
Two very significant factors affecting the overall performance of the employees in general and the financial outcome of hotels in particular would be considered as motivation and job satisfaction O'Gorman, Sustainability of human resource by its nature has a fundamental moral aspect master thesis employee motivation the humanist tradition. There would be an argument, which people usually respond positively to good treatment and negatively to mediocre management.
Quality of service cannot be developed unless the staff working with organization is relatively satisfied with the job and its various aspects. According to Snell and Youndt. What usually referred to as "Moments of Truth" determines customers' perceptions of the quality of a service which has to be taken into considerations; these are the interactions between the customer and employees of the organizations. The function of human resource management, within an organization has often been observed as one of a supporting, master thesis employee motivation, encouragement role.
It has always been a case, that firms can gain a sustainable competitive advantage through the appropriate management of human resources Hope and Muhlemann,p. Howitz and Neville provided a comprehensive literature review of work which relates organization design to service excellence. This included an analysis of design features of an excellent service organization and a number of practical guidance for managers as a road map, inserted into their policy framework Horwitz and Neville,p. If suitable employees are chosen, in the first place and are often trained correctly and gain suitable conditions in which to work, labor turnover is likely to be low, empowerment can increase job satisfaction and lead to improved customer service Hope and Muhlemann,p, master thesis employee motivation.
There have been a developed ways of identifying service orientation, under basically a personality test, which focuses on traits that have been shown; to be highly associated with employees who perform well in a service setting Hogan et al, master thesis employee motivation. For the long-term objectives, master thesis employee motivation, training and development of the individual, their motivational instinct deemed to be vital, master thesis employee motivation, its repercussion in a long-term commitment would be fruitful, in their role of delivery and customer care, which goeswithin empowerment, expressing the statement master thesis employee motivation conception of motivation especially master thesis employee motivation Maslow hierarchy of needs, esteem and belongings are considered as an indispensable elements within an organization, master thesis employee motivation.
In a proper empowerment environment, with useful approach policy and strategy, the impression of subservience and inferiority in hospitality industry seems to be unlikely and far-fetched to speculate Baum,p. Lack of well organized, comprehensive, and to the point data and information concerning the employees in the Iranian hotel industry in general and Parsian hotels chain in particular represent a highly mismanaged system in this regard.
In line with the current problems of hotel industry, one can.
Motivating Employees in Management
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the Mzumbe University, a dissertation/thesis entitled the role of motivation on employee performance in the public sector: A case study of Bariadi district council, in Partial Fulfilment of the Requirements for Award of the Degree of Master of Public MASTER'S THESIS Employee Motivation in Medium-sized Manufacturing Enterprises Two case studies from northern Sweden Malin Edlund Hanna Nilsson Luleå University of Technology D Master thesis Marketing Department of Business Administration and Social Sciences Division of Industrial marketing and e-commerce Name of the bachelor's thesis Employee Motivation and Performance Abstract The subject matter of this research; employee motivation and performance seeks to look at how best employees can be motivated in order to achieve high performance within a company or organization. Managers and entrepreneurs must ensure that companies or organizations have aFile Size: KB
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